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Privacy Policy

The website www.terracemilano.com is owned by Terrace Milano with headquarters in Via Morimondo, 26 - Milan, Italy.

Terrace Milano, as Data Controller of personal data pursuant to EU Regulation 679/2016 ("GDPR"), declares that to respect the privacy of the users of its website and acknowledges that if any personal data are released, they will be treated responsibly and in compliance with data protection law.

The following privacy policy contains important information regarding how your personal information will be used. For more information on the use of cookies, click here.

What information do we collect?

At times we may request that you voluntarily supply us with personal information. Generally,

this information is requested when you want us to provide you with information.

We may gather the following information about you when you use this website:

  • Name, Surname
  • Email address
  • Information provided in the request object
  • IP address (a unique identifier for your computer or other device)
  • Mobile device ID

How do we use it?

We will use your personal information in the following ways. We are also required by law to state a "legal basis for processing", i.e. to tell you on what grounds we are allowed to use your information, and this is also set out below:

How we will use your personal information

Our legal basis for processing

Satisfy the specific requests submitted by the user (request for information and/or clarifications, information and promotional material, an offer regarding the service provided)

Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Provide you with better ways of accessing information from this website

Our legitimate interests - we use your personal information to help us to deliver the best online experience to you and other website users.

For purpose of IT security and to protect against fraud and abuse, also through external services (e.g. reCAPTCHA)

Our legitimate interests - we use your personal information for website's security.

For how we use your information that is collected using cookies and similar technologies please see the "Cookies" page here.

Do we pass your information to third parties?

The data provided by you may be collected and processed by companies belonging to the Terrace Milano group, also established abroad (even in Third Countries whose legislation does not guarantee a level of data protection equivalent to that required by European legislation), due to the fact that the companies belong to the Terrace Milano and to the existence of telematic and information links between the companies of the Group.

In order to carry out some of the activities inherent to the management of the website and the data collected, Terrace Milano may avail itself of the services of external parties and/or companies to which it sends the necessary data, appropriately designated as Data Processors, such as, for example, external companies in charge of managing ICT systems and databases.

We may disclose personal information to third parties when we reasonably believe we are required by law, and in order to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including, but not limited to, fraud.

Where do we send your information?

We are a global company and therefore we may transfer your personal information to countries around the world including the US and other countries outside Europe. We will, where the country to which your data is transferred has not been found to provide an adequate level of protection, put in place all the appropriate safeguards (e.g. standard contractual clauses) to ensure your information is protected.

How long do we keep your information?

The personal data provided when submitting a request to the dedicated email addresses or through this website will be kept by the Data Controller for the duration necessary to fulfill your request.

 

Cookies

Cookies are text files containing small amounts of information which we download onto your computer or device when you visit our website. We can recognize these cookies on subsequent visits, and they allow us to remember you. We may use information obtained from cookies or similar technology to give you better functionality and to help us improve the performance of website.

Third Party Websites

Our website links to third party sites which we do not operate or endorse. These websites may use cookies and collect your personal information in accordance with their own privacy policies. This privacy policy does not apply to third party websites and we are not responsible for third party websites.

How do we protect your information?

We take appropriate measures to ensure that your personal information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Your rights

You are entitled to ask:

1. for a copy of the personal information we hold about you, and details about how we are processing your personal information;

2. to have any inaccuracies in your personal information corrected;

3. if we are processing your personal information by automated means and on the basis of your consent (see "How do we use it?", above), for us to provide your personal information to you in a structured, commonly-used and machine-readable format. You can also ask us to provide your personal information directly to a third party in this format, and, if technically feasible, we will do so; and

4. to have your personal information erased, or for our use of it to be restricted (for example, if your preferences change, or if you don't want us to send you the information you have requested). Please contact us using the details set out below if you would like to exercise any of these rights.

You also have the right to make a complaint to the supervisory authority if you're not happy with how we've handled your personal information. In Italy, the supervisory authority is the Garante per la Protezione dei Dati.

Protection for Children

This Site is not intended for users under the age of 14, and we have no intention of collecting personally identifiable information from children (i.e., individuals under the age of 14). If a parent or guardian learns that a child has provided us with personally identifiable information, that child's parent or guardian should contact us and send a request marked "Privacy - Urgent" if they would like the information submitted by the child deleted from our database. We will use all reasonable efforts to delete such information from our database.

Contacting Us

If you have any questions about this privacy policy, the practices of this Site, or your dealings with this Site, you can contact us eventi@terracemilano.com. Our mailing address is: Terrace Milano - Via Morimondo, 26 – Milano, Italia.

Terrace Milano has appointed GETSOLUTION as its Data Protection Manager (DPO), e-mail eventi@terracemilano.com​​​​​​​.

Changes to this privacy policy

We review this privacy policy on a regular basis to ensure that it is up-to-date with our use of your personal information, and compliant with applicable data protection laws. We reserve the right, at our discretion, to revise this privacy policy at any time. The updated privacy policy will be posted on our website. You are encouraged to review this privacy policy from time to time.

This privacy policy was last updated on August 2024.